Job Description
Appian is seeking a Senior Technical Consultant to join their Customer Success team in London. The ideal candidate will engage with customers post-sales to develop software solutions on the Appian platform, helping companies drive digital transformation and competitive differentiation.
The Senior Consultant's primary responsibility involves leading projects and working throughout the entire project lifecycle. This includes defining, designing, developing, and implementing custom software solutions using Appian’s low-code platform for commercial clients. The role requires working within an agile environment to understand client’s business processes and technical needs, launching new relational data models in production, developing APIs to integrate with multiple systems, and leading/mentoring consultants through fast-paced software implementations.
Responsibilities:
- Leading projects and working throughout the entire project life-cycle.
- Defining, designing, developing, and implementing custom software solutions using Appian’s low-code platform.
- Working within an agile environment to understand client’s business processes and technical needs.
- Launching new relational data models in production.
- Developing APIs to integrate with multiple systems.
- Leading/mentoring consultants through fast-paced software implementations.
- Collaborating with client’s technical teams and business users.
- Driving adoption by empowering clients to become self-sufficient.
Requirements:
- Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
- Ability to work with clients to define business processes and gather functional and technical system requirements
- Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
- History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
- Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
- Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)
- 3+ years of experience with hands-on software development or technical consulting
- B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
- Willingness to travel; 20% to support customer engagement
Appian offers:
- Training and Development opportunities
- Growth Opportunities
- Community rooted in respect