Salesforce Consultant

Job Description

NeuraFlash is seeking a talented Salesforce Consultant to join its growing Service Cloud practice. The consultant will be responsible for bringing Salesforce project implementations to life by working with customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. NeuraFlash is building a best-in-class team, and this role will have the opportunity to make significant contributions by working with the rest of the talented team, exciting customers, and partnering closely with the Salesforce and AI Teams.

Role involves:

• Working with customers to define requirements, propose & deliver solutions
• Architecting and building best-in-class implementations of Service Cloud and Field Service Lightning
• Configuring Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
• Understanding and leveraging Salesforce Platform to implement scalable solutions
• Partnering with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
• Acquiring new technical expertise and understanding of latest Salesforce features and major launches

Requirements:

• 2+ years project experience in a hands-on position
• 1+ years of experience with Salesforce in a development or configuration capacity
• Understanding of Customer Service and Field Service Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
• Solid understanding of Salesforce Platform and its architecture
• Experience building Custom Applications, Lightning Experience, Salesforce Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce
• Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
• Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture

Role offers:

• Remote work flexibility
• Collaboration with a team of smart people
• Opportunity to make suggestions and provide feedback
• Travel opportunities (up to 25% for certain roles)