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Job Description
Pure Storage is seeking an SE Operations Analyst to enhance the effectiveness of their Systems Engineers. The role focuses on driving operational efficiency, automation, and data-driven decision-making. The analyst will partner with SE leadership, IT, and cross-functional stakeholders to optimize tools, processes, and communications that support the global SE organization. Strong data acumen, coordination skills, and a continuous improvement mindset are essential for success.
Key responsibilities involve:
- Identifying inefficiencies in SE workflows and leading initiatives to automate and streamline core processes.
- Providing analytical and project management support for SE leadership to drive strategic initiatives.
- Developing and maintaining performance dashboards, reports, and KPIs to monitor key metrics.
- Managing communication channels for the SE organization to ensure timely updates.
- Partnering with IT to conduct comprehensive testing of new system releases or enhancements affecting SE tools and workflows.
Requirements:
- 4–6 years of experience in Sales Operations, Business Operations, or a similar analytical/project-based role.
- Experience supporting technical pre-sales or Systems Engineering teams is a plus.
- Strong project management and coordination skills with a results-oriented mindset.
- Deep familiarity with Salesforce and Salesforce reporting.
- Experience with tools such as JIRA, Anaplan, and NetSuite is an advantage.
- Proficiency in Excel, Google sheets and business intelligence platforms (e.g., Tableau, Power BI).
- Excellent written and verbal communication skills.
- Comfortable working in a fast-paced, global environment with shifting priorities.
Pure Storage offers:
- A collaborative, high-impact global team environment.
- Opportunities to make meaningful contributions that improve how they sell, support, and serve their customers.
- Flexible time off, wellness resources, and company-sponsored team events.
