Danish speaking - Customer Service

Job Description

Betsson Group is seeking a Danish-speaking Customer Service Representative to join their team in Buenos Aires. The successful candidate will be at the heart of delivering a world-class customer experience, something Betsson takes immense pride in. This role involves providing exceptional customer support in both Danish and English via email, live chat, and phone.

The Customer Service Representative will resolve inquiries quickly and accurately, always striving to exceed customer expectations. They will collaborate with teammates to craft a seamless, personalized customer experience, and adhere to company policies to ensure player protection and responsible gaming practices.

As a Betssonite in Buenos Aires, the candidate will be part of a dynamic, multicultural team in one of South America’s most exciting cities. They will gain valuable experience in the booming iGaming industry and enjoy opportunities for professional growth, internal mobility, and continuous learning.

Role Involves:

• Providing customer support in Danish and English via email, live chat, and phone.
• Resolving inquiries quickly and accurately.
• Collaborating with teammates to craft a seamless, personalized customer experience.
• Following company policies and ensuring player protection.

Requirements:

• Fluency in Danish and English, both written and spoken.
• Proficiency in using Microsoft Office tools.
• Excellent customer service skills.
• Effective time management and multitasking abilities.

What Betsson Offers:

• Career development and internal mobility opportunities.
• A friendly, inclusive local office culture.
• Competitive benefits package.
• Ongoing training and support from industry experts.