Danish speaking - Customer Service

Job Description

Betsson Group is seeking a Danish-speaking Customer Service Representative to join their team in Peru. The successful candidate will be responsible for providing exceptional customer support in Danish and English via email, live chat, and phone. They will resolve inquiries quickly and accurately, striving to exceed customer expectations and collaborate with teammates to create a seamless, personalized customer experience. The Customer Service Representative will also adhere to company policies, ensuring all procedures support player protection and responsible gaming practices.

Responsibilities include:

• Providing customer support in Danish and English via email, live chat, and phone.
• Resolving inquiries quickly and accurately.
• Collaborating with teammates to craft a seamless, personalized customer experience.
• Following company policies and ensuring all procedures support player protection and responsible gaming practices.

Requirements:

• Fluency in Danish and English, both written and spoken.
• Proficiency in Microsoft Office tools.
• Excellent customer service skills.
• Effective time management and multitasking abilities.

Betsson Group offers:

• Career development and internal mobility opportunities.
• A friendly, inclusive local office culture.
• Competitive benefits package.
• Ongoing training and support from industry experts.