Customer Support

Job Description

Jonsson Workwear is seeking a driven and customer-obsessed individual to join their team as a Customer Support in Durbanville. This role is crucial in providing exceptional in-store customer service and ensuring that each customer's needs are met with efficiency and brilliance. The ideal candidate will be presentable, well-spoken, and professional, always prepared to go the extra mile to wow customers.

Responsibilities:

• Provide exceptional in-store customer service.
• Create new customer connections and strengthen existing partnerships.
• Utilize product knowledge to suggest solutions that meet and surpass customer’s needs.
• Effectively engage with customers and collaborate with colleagues.
• Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
• Carry out all required tasks efficiently, maintaining accuracy with urgency.
• Follow up, follow through and fulfil your commitments, always.

Requirements:

• Presentable, well-spoken, and professional demeanor.
• Strong communication and interpersonal skills.
• Customer-obsessed attitude with a drive to exceed expectations.

Jonsson Workwear offers:

• Opportunity to work in a customer-centric environment.
• Chance to strengthen customer partnerships.
• Be part of employment equity.