Certification Program Manager

Job Description

Notion is seeking a strategic and hands-on Certification Program Lead to build and scale its Certification Program. This is an exciting opportunity to shape how users and partners demonstrate their Notion expertise while creating a valuable professional credential in the productivity and collaboration space. The Certification Program Manager will be responsible for developing curriculum standards, assessment methodologies, and go-to-market strategies for the certification program while positioning it as a trusted and valued professional qualification.What this role involves:

• Designing, implementing, and managing Notion's certification program from inception through scaling phases
• Defining program objectives, target audiences, certification levels, and success metrics
• Creating comprehensive certification frameworks, curriculum outlines, and assessment methodologies
• Collaborating with Sales, Customer Success, Channel Partner, and User Education teams to ensure alignment with Notion's overall strategy
• Building relationships with Notion partners, enterprise customers, and internal teams to promote and validate the certification program
• Developing go-to-market strategies and promote the program across different channels
• Analyzing program data to continuously improve the certification experience and outcomes
• Establishing operational processes for certification administration, verification, and renewal
• Staying current with certification industry trends, best practices, and competitor offerings
• Leading the certification program through different growth phases, from initial launch to global scale

Requirements:

• 5+ years of professional experience with at least 2-3 years directly building, managing, or significantly contributing to certification programs
• Demonstrated ability to build programs from the ground up with limited resources
• Strong program management skills with ability to manage multiple workstreams simultaneously
• Excellent written and verbal communication skills with the ability to present complex information clearly
• Experience collaborating with cross-functional teams (product, marketing, customer success, education)
• Strong analytical skills with experience using data to drive program improvements
• Knowledge of assessment methodologies, psychometrics, and credential validation preferred
• Strong understanding of adult learning principles and instructional design basics
• Adaptable and comfortable with ambiguity in a fast-paced environment
• Action-oriented with a bias toward shipping and iterating

What Notion offers:

• Competitive cash compensation, equity, and benefits