Raleigh Area - Property Operations Associate

Job Description

Kasa is seeking a Property Operations Associate to support operations in the Raleigh, NC market. This role involves being the face of Kasa for guests, providing assistance, recommendations, and addressing concerns. The Property Operations Associate will ensure public spaces and individual units are clean, safe, and well-maintained to Kasa brand standards. They will collaborate with Kasa teams and partners to drive results, identify and execute cost-effective property improvements.

The role involves:

• Welcoming guests and facilitating relocations.
• Planning and strategizing for next-day operations.
• Enhancing VIP experiences and hosting guest engagement events.
• Providing local area recommendations.
• Conducting in-person unit inspections.

Requirements:

• Thinking like an owner and taking accountability for unit/building performance.
• Being tech-savvy and proficient with modern technology tools.
• Being handy and comfortable with minor repairs and maintenance tasks.
• Being a quality control leader and implementing streamlined processes.
• Being reliable and punctual, with the ability to work nights and weekends.
• Being collaborative and working effectively with teams.
• Being a smooth operator and resolving issues with confidence and empathy.
• Being a change agent and supporting the implementation of new processes.
• Being process-minded and executing established processes with precision.
• Access to a reliable vehicle, a valid driver's license, and a clean driving record with proof of insurance.

Kasa offers:

• Kasa Travel Credit for free stays and discounts.
• Cell phone reimbursement.
• 401(k) plan with a 100% match on the first 3% of deferred salary.
• Paid Time Off.
• Health Coverage with fertility coverage.