Sr .Technical Services Manager, Technical Delivery Lead

Job Description

VML & Ogilvy is seeking a Sr. Technical Services Manager, Technical Delivery Lead to bridge the gap between client needs and technical solutions. The ideal candidate possesses a strong understanding of both data, marketing, and technical domains, with the ability to translate complex business requirements into effective and scalable solutions. He/She will work closely with clients, creative teams, and technical teams to design and implement solutions that meet project objectives and shape the technical direction for our clients.

Role involves:

• Meeting with clients to understand their business challenges and technical requirements.
• Translating client requirements into technical specifications and solution designs.
• Designing and architecting technical solutions that are scalable, reliable, and cost-effective.
• Collaborating with creative teams to ensure that solutions align with creative vision and brand guidelines.
• Overseeing production of identified projects, ensuring quality standards and clients' expectations are met.
• Evaluating and recommending new technologies and tools to enhance our offerings.
• Working with technical teams to implement and deploy solutions, ensuring quality and performance.
• Providing technical guidance and support to clients and internal teams.

Requirements:

• Ability to manage internal stakeholders and client stakeholders.
• Experience in small/large teams and clients locally and regionally to deliver projects.
• Excellent problem-solving skills and the ability to translate business requirements into technical solutions.
• 5-8 years of experience in the field of creative digital environment.
• Exposure to Data-related projects like RFM, BI, ML, AI, Gen AI is preferred.
• Strong understanding of architectural principles, design patterns, and best practices in software development.
• Bilingual proficiency in Japanese and English (written and spoken).
• Strong understanding of web technologies, mobile development, cloud computing, and digital marketing platforms.

Role offers:

• Opportunity to work with a creative agency focused on omnichannel experiences.
• Chance to shape the technical direction for clients.
• Collaborative environment with creative and technical teams.
• Opportunity to work with global clients.