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Full Time Floor Leader - Santa Rosa Plaza

Floor Leader role at Lush, Santa Rosa, CA.
Internal Job Board
On-Site
United States
USD 41,600
USD 20 per hour
Job Description
Lush is seeking a Full-Time Floor Leader for their Santa Rosa Plaza location. The Floor Leader will support the Store Management Team in driving sales, providing exceptional customer experiences, and ensuring operational excellence. This role involves leading and inspiring a team of sales associates, fostering a positive work environment, and making informed product recommendations.
Responsibilities:
  • Driving sales and coaching the sales team.
  • Delivering world-class customer experience.
  • Educating customers on Lush brand values.
  • Training and coaching Sales Ambassadors.
  • Managing cash handling and store opening/closing.
  • Maintaining a clean and organized store.
Qualifications:
  • Minimum 1 year of experience in customer service and sales.
  • Cash handling and opening/closing procedures experience.
  • Supervisory experience involving coaching, feedback, and training.
  • Problem-solving skills related to customer service.
  • Knowledge and passion for skincare, natural beauty, and ethical business.
  • Flexible schedule to accommodate store needs.
What role offers:
  • Opportunity to work for Lush.
  • Chance to lead and inspire a team.
  • Involvement in sales and customer experience.
  • Exposure to Lush brand values and ethical business practices.
Apply Manually

Internal Job Board

Lush is a cosmetics company renowned for handmade, vegetarian, and ethically sourced products. Emphasizing customer experience, Lush fosters personalized consultations, product demonstrations, and education on brand values. Committed to ethical practices, Lush prioritizes fighting animal testing and using minimal packaging, aiming to make a positive global impact while building strong team relationships and contributing to a fun, inclusive environment.

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