Treasury Operations Specialist

Job Description

BitGo is seeking a Treasury Operations Specialist to join its growing Trust Operations team. In this role, the candidate will provide operational support and customer service for banking transactions, ensuring the efficient opening and closing of accounts, accurate processing of transactions, and overall administration of accounts under BitGo's custody. The specialist will collaborate with internal and external teams to resolve account-related issues and continuously improve operational systems.

• Provide operational and customer support for banking transactions.
• Open and close accounts within the trust accounting system.
• Perform daily processing of transactions, including data input and system updates.
• Assist in system testing and contribute to process enhancements.
• Manage the administration and operational support of all accounts under BitGo’s custody.
• Respond to both internal and external inquiries with timely and accurate information.
• Troubleshoot account-related questions and issues.
• Support cross-functional initiatives as needed.

• Minimum of 3+ years of experience in banking or trust operations, preferably with a background in digital asset management.
• Bachelor's degree required; preferably in Business, Accounting, or related field.
• Strong understanding of banking or trust operations, financial systems, and transaction processing.
• Excellent attention to detail with the ability to handle complex data and transactions.
• Ability to think critically and troubleshoot issues in a fast-paced, dynamic environment.
• Strong communication skills and a collaborative mindset.

• Competitive base salary, bonus, and stock options.
• 100% company-paid health insurance for employees, partners, and dependents.
• Up to 4% 401k company match.
• Paid parental leave and paid vacation.
• Free custom lunches, dinners, and snacks.
• State-of-the-art computer equipment and workplace furniture.
• A collaborative and inspiring startup environment with exceptional colleagues.