CloudKitchens is seeking an Associate Operations Manager to oversee daily operations at their Los Angeles facility. This role is crucial for ensuring facility maintenance, onboarding new partners, and providing excellent customer support. The Associate Operations Manager will lead a dedicated facility team, manage the partner experience, and contribute to the facility's profitability.
Leading and training a facility team
Managing order fulfillment and customer service
Leading facility tours and engaging with restaurants
Managing partner onboarding and preventing churn
Conducting routine inspections and maintenance
Requirements:
Experience in team management and customer service
CloudKitchens is a global company operating in the technology and SaaS sectors, offering solutions in the e-commerce space. It provides comprehensive IT support, manages IT assets, and ensures compliance with IT security standards. CloudKitchens utilizes a variety of tools, including Google Workspace, O365, Jira, Confluence, Slack, and Zoom, to facilitate its operations. The company fosters a fast-paced and collaborative environment, focusing on innovation and project implementation, with a commitment to professional development and career advancement for its employees.