Technical Writer | Bengaluru, India

Job Description

Degreed is seeking a Technical Writer to create user-friendly documentation. The Technical Writer will collaborate with product managers, developers, and stakeholders to ensure high-quality and accurate technical content. This role is based in Bengaluru, India, with a hybrid work model after an initial in-office onboarding. The role may require international travel 1-2 times annually.

Key responsibilities include:

• Developing and maintaining technical documentation, including end-user guides and feature-specific manuals.
• Collaborating with cross-functional teams to gather and document complex technical information.
• Translating technical concepts into clear and engaging content.
• Creating and updating content for the Knowledge Center.
• Delivering documentation in support of product development cycles.
• Implementing and maintaining documentation standards.
• Contributing to content strategy and information architecture.

Requirements include:

• 5-7 years of experience in technical writing, preferably in the software or e-learning industry.
• Proven track record of working with US-based and multinational companies.
• Excellent written and verbal communication skills in English.
• Strong ability to explain complex technical concepts.
• Experience with documentation tools (Zendesk preferred) and content management systems.
• Proficiency in HTML, CSS, and Markdown.
• Experience with agile development methodologies.

Degreed offers:

• A comprehensive benefits package.
• Flexible work arrangements.
• A culture of diversity, inclusion, growth, and collaboration.