Strategic Account Manager

Flipdish is seeking a Strategic Account Manager to join their team in Dublin, Ireland. This role involves driving revenue growth, enhancing customer satisfaction, and fostering long-term partnerships with valued clients. The Strategic Account Manager will manage a portfolio of restaurant clients, focusing on retention and upselling opportunities. They will collaborate with various teams to ensure customer needs are met and issues are resolved promptly.

Responsibilities:

• Retention and Upselling
• Churn Prevention and Account Optimisation
• Cross-Functional Collaboration
• Data-Driven Decision Making
• Revenue Expansion and Account Growth
• Client Relationship Management

Requirements:

• Experience in strategic account management, customer success, or sales
• Strong analytical skills and ability to leverage data
• Proven ability to collaborate across cross-functional teams
• Excellent communication and presentation skills
• Passion for the hospitality industry
• Results-oriented mindset
• Prior experience with SaaS products is preferred
• Clean driving license and ability to meet with clients

What Flipdish Offers:

• Hub model with a blend of hub & home working
• 25 days holidays per year
• Healthcare coverage for UK and Ireland based employees
• Team meet-ups and social events
• Opportunities for career growth