Operations Supervisor

Job Description

ShipMonk, a leading 3PL provider, is seeking an Operations Supervisor for their Fort Worth, TX facility. The Operations Supervisor will lead and develop a team of 25-30 associates, ensuring compliance with company policies and maintaining inventory accuracy. This role involves optimizing warehouse operations, improving processes, and ensuring facility equipment is properly maintained.Responsibilities:

• Lead, manage, and develop a team of 25 to 30 ShipMonk Associates.
• Communicate policies to Associates and act as the primary information source for the team.
• Use software to keep records, edit, and manage the inventory flow.
• Focus on the productivity, process, and quality of warehouse operations through warehouse KPIs.
• Report to upper management on stock levels, issues, employee performance, etc.
• Constantly work to improve processes.
• Optimize employee workflow to maximize productivity.
• Ensure that facility equipment is properly maintained and safe.
• Communicate with the warehouse manager to make critical decisions.
• Train new warehouse associates.
• Oversee warehouse sanitation in your assigned department.

Requirements:

• Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred.
• Minimum 2 years of experience in a supervisory role.
• Working knowledge of inventory management software.
• Excellent organization, planning skills, and strong attention to detail.
• Outstanding communication and interpersonal abilities.
• Proven track record of taking ownership, driving results, and managing change.
• Ability to dive deep into data and provide thought-provoking, workable business solutions.
• Available to work on weekends, holidays, and overtime as needed.
• Ability to work in a fast-paced environment.
• Must be able to stand for most of the day.
• Ability to lift up to 50lbs.

What ShipMonk Offers:

• Opportunity to work with a high-growth e-commerce and DTC brands.
• Opportunity to improve processes.
• Opportunity for professional development.