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Senior Product Operations Manager (f/m/d)

Senior Product Operations Manager to improve product development.
Contentful
Remote
Hybrid
On-Site
Ireland
Undisclosed salary
Job Description
Contentful is seeking a Senior Product Operations Manager to enhance the efficiency and effectiveness of its product development processes. This role involves working closely with product managers, designers, and cross-functional teams to lead initiatives that improve planning, building, and delivery.

Responsibilities:
  • Optimize product development workflows and team rituals.
  • Lead the planning and change management of product operations initiatives.
  • Implement and maintain tools and automations to streamline workflows.
  • Analyze reports and work with business analysts on improvement initiatives.
  • Identify and resolve operational risks and dependencies.
  • Develop documentation, onboarding resources, and training programs.
  • Facilitate clear communication between product, design, engineering, marketing, and customer success teams.
  • Champion the role of product operations across the organization.
  • Collaborate effectively with globally distributed teams.

Requirements:
  • 5+ years of experience in Product Operations, Program Management, or a similar role, preferably in a B2B SaaS company.
  • Proven track record of leading and scaling operational processes in cross-functional product organizations.
  • Familiarity with tools like Jira, Confluence, Asana, and Coupa.
  • Strong analytical skills with the ability to define and track operational KPIs.
  • Excellent communication and stakeholder management skills.
  • Experience working with globally distributed teams.

What Contentful Offers:
  • Stock Options
  • Fertility and family building benefits
  • Paid time off, including vacation, sick, education, compassion, and volunteer days
  • Personal annual education budget
  • Virtual and in-person events
  • Annual wellbeing stipend
  • Monthly communication phone/internet stipend
  • New hire office equipment stipend
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Contentful

Contentful is a leading digital experience platform empowering businesses to deliver engaging, personalized content at scale. It blends composability with native AI, enabling dynamic personalization, automated content delivery, and real-time experimentation. Catering to over 4,200 organizations globally, Contentful drives next-generation digital experiences across brands, regions and channels. The company fosters a diverse and inclusive environment with a global team of over 700 employees across hubs in Berlin, Denver, San Francisco, London, and New York, as well as a distributed workforce worldwide.

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