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Job Description
Verra Mobility is seeking an Operations Supervisor to lead a full-service team in Calgary, Alberta. The Operations Supervisor will manage inventory levels, ensure high-quality work, and foster employee engagement. The ideal candidate will have strong leadership skills, a customer-centric mindset, and the ability to develop training materials.
Responsibilities:
- Develop and motivate employees through communication, feedback, and performance reviews.
- Manage day-to-day operations by monitoring inventory and staffing levels.
- Identify ways to create a valued and engaged work environment.
- Conduct regular 1-on-1 sessions and team meetings.
- Address employee performance and behavior issues.
- Track attendance and tardiness.
- Develop relationships with internal departments, customers, and vendors.
- Implement process and organizational changes.
- Address escalated customer issues.
- Assist with data entry, mailroom, and evidence package support.
Requirements:
- Bachelor’s degree or equivalent experience.
- At least two years of supervisor experience.
- Ability to develop and engage with employees.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to maintain professionalism and work well with others.
- Exceptional relationship-building skills.
- Strong verbal and written communication skills.
- Quality-driven with strong attention to detail.
- Ability to prioritize, multi-task, and meet deadlines.
- Strong computer skills using Microsoft Office.
Verra Mobility offers:
- A people-first philosophy
- A rapidly-growing, entrepreneurial company
