Job Description
The Area Sales Manager role at PhonePe involves driving merchant acquisition and servicing within a designated geographical area through a team of Business Development Executives. The incumbent will play a key role in driving market share of PhonePe in offline business.
Responsibilities:
- Grow merchant network by driving acquisition and servicing to attract and retain them
- Drive quality in execution by audits and review mechanisms
- Meet merchants to present products and manage escalations
- Monitor competition within assigned territory and share inputs with leadership team
- Ensure brand visibility in assigned territory leveraging collaterals provided by the organization
- Participate in promotional events and other BTL activity to cultivate customer relationships.
- Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territories
- Onboard and provide on-the-job-training to the front line sales team to improve performance
- Monitor KPIs and coach team members on an ongoing basis
- Work towards retention and engagement of the front line sales team
Requirements:
- MBA from Tier 2/3 campus with good academic record
- Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll)
- Experience in Telecom, FMCG, Retail are highly preferred (B2C experience)
- Excellent interpersonal skills and a strong sales/customer service focus
- Field sales experience with proven track record of increasing sales and revenue
- Exposure to the start up environment is an added advantage.
- Problem solving abilities with strong bias for impact
PhonePe offers:
- Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Relocation benefits, Transfer Support Policy, Travel Policy
- Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Higher Education Assistance, Car Lease, Salary Advance Policy