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Product Solution Engineer - Pune

PhonePe is hiring a Product Solution Engineer in Pune.
PhonePe
On-Site
India
Undisclosed salary
Job Description
PhonePe Group, India’s leading digital payments company, is seeking a Product Solution Engineer to join their team in Pune. This role involves diagnosing, troubleshooting, and resolving production software issues, as well as developing and maintaining monitoring solutions. The ideal candidate will possess strong problem-solving skills and the ability to work effectively in a fast-paced production support environment.

Responsibilities:
  • Diagnosing, troubleshooting and fixing production software issues
  • Developing and owning monitoring solutions for production and non-production environments and applications
  • Develop smaller complexity features / enhancements in existing stable system components
  • Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting.
  • Provide feedback from customer users to the team.
  • Maintain on-going record of problem analysis and resolution activity in an on-call tracking system.

Requirements:
  • Good exposure to MySQL and writing SQL queries. Should be able to write and understand complex joins.
  • Automation scripting: knowledge of scripting language Ex: Python, perl, shell script is required.
  • Proven success in fast paced production support environment.
  • Programming experience in any language (C++ / Java / RubyOnRails will be a plus).
  • Good in problem solving and analytical skills.
  • Demonstrated ability to communicate effectively in writing, ideally with a successful track record of responding to/resolving customer issues through written communication
  • Excellent written and oral communications skills.
  • Prior experience in e-commerce or web services domain will be a plus.
  • Ability to effectively work with cross functional team.
  • Possess ability to understand business problems and provide solutions/informations related to the business requirements.
  • Exposure to Hadoop, Hive queries will be added advantage.
  • 2+ Years experience

PhonePe offers:
  • Insurance Benefits
  • Wellness Program
  • Parental Support
  • Mobility Benefits
  • Retirement Benefits
  • Other Benefits
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