Clash
of Jobs
Browse All Jobs
Job Description
ConnectWise is seeking a Senior Software Consulting Specialist to provide consulting and implementation support to its partners. The role involves working with cross-functional teams to ensure clients have the necessary support as they integrate with ConnectWise products. This position is responsible for interacting directly with partners for consulting and implementation needs.- Provides support to the Onboarding & Consulting teams
- Researches, analyzes, and documents findings
- Coordinates project implementation, working closely with the client and internal project team
- Conducts kick-off meetings with new clients
- Effectively communicates project status to clients
- Coordinates software configurations and consulting via online webinar, email, and phone sessions
- Conducts technical training, system configuration, and troubleshooting
- Supports product installation and configuration
- Documents all customer interactions using hosted business automation and ticketing software
- Bachelor’s degree in related field or equivalent business experience
- 4+ years of relevant experience
- Ability to manage projects and processes independently
- Advanced knowledge of applicable work area
- Strong presentation, data analytics, and communication skills
- Opportunity to work remotely
- Equal opportunity employment
ConnectWise
ConnectWise is a global software company focused on providing solutions for technology service providers. Its software suite enables partners to manage their businesses, improve sales efficiency, automate service delivery, and remotely manage technology, leading to enhanced customer experiences. The company emphasizes community, connections, and an inclusive culture that values diverse perspectives and contributions. ConnectWise fosters innovation and supports its partners in achieving business value and ROI through its products.
All Jobs at ConnectWise (33)