Job Description
E2open is seeking a Logistics Coordinator to join their Business Process Outsourcing (BPO) team. This role is dedicated to managing a customer's transportation needs within their supply chain.
Responsibilities: - Providing logistics services for customers from beginning to end of the customers’ supply chain operation
- Understanding customer business requirements to inform the building and planning of loads
- Selecting and routing tenders to carriers defined by routing guide(s)
- Ensuring coverage for all loads ahead of relevant milestones
- Managing appointment scheduling requirements relative to delivery plan
- Tracking execution of loads against relevant milestones
- Interacting with chosen carriers to ensure unimpeded transportation process
- Reviewing, assessing, and making decisions to execute accessorial charge requests
- Approving, denying, and/or reconciling costs relative to specific shipments
- Troubleshooting, recommending and implementing solutions for customers
- Analyzing service and cost implications to inform critical decisions
- Monitoring status of KPIs
- Developing and maintaining successful relationships with customers
- Participating in on-call/afterhours support and holiday coverage plans
Requirements: - Bachelor’s Degree (Supply Chain Management or related field) or 2+ years relevant experience
- Experience with supply chain software (E2open’s portfolio suite or JDA, SAP, Oracle, Mercury Gate, Pinc, etc.)
- Experience with transportation across all modes, HOS regulations, equipment constraints, etc.
- Advanced computer skills, including full proficiency with Microsoft Office Suite
- Customer facing and/or supplier management experience is highly preferred
- Great interpersonal skills with ability to influence others without role power
- Proven problem-solving ability; comfortable analyzing large data sets and presenting recommendations
- Ability to read and interpret industry documentation
What E2open Offers: - Health Insurance: EPS Pacifico Plan 2 100% covered
- Indetermined Employment
- Company Bonus Program
- Referral program
- Training programs