Senior Manager, Professional Services Engagement Management, EMEA/APJ at GitLab

GitLab is seeking a Senior Manager, Professional Services Engagement Management, EMEA/APJ to drive Professional Services sales and team success across enterprise and commercial customer portfolio. This role combines sales leadership, team management, and strategic partnership development to scale GitLab's professional services business in Europe and Asia markets.

The Senior Manager will lead a team of Engagement Managers focused on Professional Services consultative selling and will be accountable for Professional Services bookings goals within area of responsibilities covered by their Engagement Management team (EMEA and APJ).

Responsibilities include:

• Leading a team of Engagement Managers focused on Professional Services consultative selling.
• Being accountable for Professional Services bookings goals within area of responsibilities.
• Providing strategic proposals to leadership to organize and align the Engagement Manager team with the Sales/CS organizations.
• Coaching team members on pipeline generation, opportunity prioritization, and negotiation processes.
• Building and maintaining a development plan to ensure Engagement Managers are enabled to understand the GitLab product and features.
• Fostering an environment where team members are motivated and enabled to contribute to continuously improving the Professional Services sales process.
• Working closely with the Professional Services Delivery, Sales, Ecosystems Partners, and Product teams to develop common patterns into estimation and engagement proposal standards.

Requirements:

• Experience managing, leading, and/or delivering professional services or customer success.
• Experience working in professional services sales
• Experience with a subscription-based business model, delivering on-premises and SaaS solutions.
• Experience partnering with Account Executives, presenting solutions, and implementation methodology during a sales process
• Ability to use GitLab

What GitLab offers:

• Fully remote role