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Job Description
Intercom, an AI Customer Service company, is seeking a Senior Sales Strategy & Planning Manager to lead sales planning processes and drive sales productivity improvements. The role involves collaborating with senior leadership and influencing the company's trajectory. This is a hybrid position, requiring at least two days per week in the office.Intercom is looking for someone to:
  • Lead annual, semi-annual, and quarterly sales planning.
  • Analyze and track sales productivity.
  • Partner with GTM leadership, Finance, and RevOps teams.
  • Advise GTM leadership on sales planning and strategic initiatives.
  • Lead and support ad-hoc GTM strategic projects.
  • Build and maintain relationships with sales leadership and stakeholders.
The ideal candidate should have:
  • 8+ years of experience in sales strategy and planning.
  • Experience in high-growth B2B technology companies (SaaS preferred).
  • Strong analytical and quantitative skills.
  • Strategic thinking and business acumen.
  • Proven ability to translate business needs into actionable strategies.
  • Exceptional communication skills.
  • Strong project management skills.
  • Solid understanding of sales compensation and incentive design.
  • Collaborative team player.
Intercom offers:
  • Competitive salary and meaningful equity.
  • Comprehensive medical, dental, and vision coverage.
  • Flexible paid time off policy.
  • Paid Parental Leave Program.
  • 401k plan & match.
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