Software Engineer (L3), Warehouse Activation

Job Description

Twilio is seeking a Software Engineer (L3) to join their Warehouse Activation team. This role involves managing and growing a team focused on Twilio Segment Warehouse Activation. The engineer will build and scale systems that process over 1 billion rows per month, helping customers unlock the value of their customer data platform (CDP). The role requires a deep understanding of large distributed systems and data processing at scale, as well as familiarity with Data Warehouse APIs such as Snowflake and Databricks.

The Software Engineer will work closely with product and design teams to solve complex engineering problems and deliver high-impact products to customers.

Responsibilities:

• Design and build the next generation of Warehouse Activation platform.
• Ship features that opt for high availability and throughput with eventual consistency.
• Collaborate with engineering and product leads, as well as teams across Twilio Segment.
• Support the reliability and security of the platform.
• Build and optimize globally available and highly scalable distributed systems.
• Mentor other engineers on the team in technical architecture and design.
• Partner with application teams to deliver end to end customer success.

Requirements:

• 5+ years of experience writing production-grade code in a modern programming language.
• Strong theoretical fundamentals and hands-on experience designing and implementing highly available and performant fault-tolerant distributed systems.
• Experience programming in one or more of the following: Go, Java, Scala, or similar languages.
• Well-versed in concurrent programming, along with a solid grasp of Linux systems and networking concepts.
• Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google CloudCompute Platform (GCP).
• Experience in message passing systems (e.g., Kafka, AWS Kinesis) and/or modern stream processing systems (e.g., Spark, Flink).
• Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
• Experience shipping services (products) following CI/CD development paradigm.
• Strong understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Ideally domain expertise in the Modern Data stack with experience in developing cloud-based data solution components and architecture covering data ingestion, data processing and data storage
• Have a track record of successfully delivering on large or complex projects delivered iteratively.
• Strong written and verbal technical communication skills to convey complex technical concepts effectively.
• Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl”

What Twilio Offers:

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program