Inbank is seeking a Sales Support Specialist to join their call center team in Kaunas. The successful candidate will be responsible for consulting clients on financial services and contracts, analyzing client needs, providing advice on using Inbank services, ensuring high-quality customer service, and achieving sales targets.Role involves:
Consulting clients on financial services via phone.
Analyzing client needs and resolving issues.
Providing advice on using Inbank services.
Ensuring high-quality customer service.
Achieving individual and team sales targets.
Requirements:
At least 1 year of experience in customer service and sales.
Experience in the financial sector is an advantage.
Customer-oriented with a focus on high-quality service.
Excellent communication and negotiation skills.
Positive, proactive, and open to innovation.
Fluent in Lithuanian and understanding of English.
Inbank offers:
A salary of 1400-1800 EUR, including fixed and variable components.
Professional development and growth opportunities.
A hybrid work model.
Additional health insurance or Stebby program.
Additional vacation days.
Company and team events, and various training programs.
Inbank is a fintech company holding an EU banking license, focused on designing digital financial products that integrate financing and payments with shopping experiences. It operates with a team of over 440 professionals across multiple offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic. The company is dedicated to innovation, growth, customer satisfaction and improvement of quality of life of their customers.