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GitLab, an open core software company, is seeking a Professional Services Engineer in EMEA, to be based remotely in France. The Professional Services Engineer will engage with customers to provide installation, migration, training, and advisory services. They will work on installations, migrations, and advisory services across the GitLab feature stack. The engineer is expected to interface with customers and GitLab Product/Engineering teams. This role requires strong communication and problem-solving skills, with a focus on customer success and driving improvements in GitLab features and processes.Responsibilities:
- Uses a consultative approach to customer engagements
- Delivers on SOW with guidance from technical architects
- Provides technical training sessions remotely and/or on-site
- Develops and implements migration plans for customer VCS & data migration
- Supports engagement managers on quoting and scoping of SOWs
- Professional exposure with one or more IaC/CaC technologies
- Professional exposure with one or more cloud providers
- Proficiency in the English language
- Experience using, deploying, or configuring GitLab
- Fluent French
- A fully remote work environment
- Opportunity to work with a comprehensive AI-powered DevSecOps Platform
GitLab
GitLab is an open core software company and the developer of an AI-powered DevSecOps platform. Serving over 100,000 organizations, GitLab's mission is to enable widespread software contribution and co-creation. The company operates on its own product and is guided by its core values. GitLab fosters a culture that values contribution, collaboration, and innovation, reflected in its approach to people, products, and leadership within the industry.