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Job Description
Sony Interactive Entertainment is seeking a Senior Operations Lean Insights Manager to enhance PlayStation's Global Logistics & Supply Chain operations. This role involves building a comprehensive understanding of operations and delivering solutions to improve the operational capabilities of the PlayStation Business throughout the Supply Chain and Business Operations. The Senior Operations Lean Insights Manager will support Logistics, Warehousing, Playstation Direct (B2C), Product Compliance, Operations Systems, Procurement & Packaging, providing key insights into the drivers and levers impacting the Supply Chain.
What this role involves:
- Developing a strategic roadmap for the Operations division.
- Leading with Lean, utilizing the Lean framework to identify and remove waste.
- Analyzing Operations data globally to identify opportunities for improvement.
- Completing modelling & analytics exercises in collaboration with cross-functional Supply Chain teams.
- Developing a roadmap of activities and delivering to said Roadmap.
- Reviewing Logistics processes and how they interact with the Warehousing Operations, Sales Operations, and the Supply Chain flow to identify waste.
Requirements:
- 8+ years of experience in Lean business operations management.
- Experience developing core functional and strategic metrics solutions.
- Experience of developing metrics platforms and dashboards, running KPI runways/bowlers, and utilizing BI and BW tools with experience predominantly of DOMO, with experience Tableau or Qlik being desirable.
- Considerable digital technical know-how with proficiency and knowledge in the frameworks and connectivity between systems to automate and systemise data.
- In-depth experience running Lean Kaizen events and change management activities in general.
- Considerable Experience within Supply Chain Operations, with a deep understanding of Operational Best Practices and how products flow from End to End within a Supply Chain.
- Broad knowledge of Warehousing Operations, Logistics & Transportation services, and Other Operations functions, with a focus on Analytics and cross functional supply chain interactions.
- Strong experience of leading and influencing teams in developing and deploying cross functional improvement projects, with a focus on data analytics and modelling to develop strategic and tactical roadmaps
- ERP systems knowledge (SAP GUI, SAP Fiori, SAP Business Objects, SAP IBP)
- Experience working with SQL, BI tools and Data Products platforms such as DOMO, including experience in the architecture and process of connecting BI solutions with cloud storage data warehousing set-ups such as Snowflake in order to access the data.
- Working experience using and supporting functional improvements to TMS and WMS systems
- Experience of Lean is required – including experience in lean tools and principles such as Kaizen, Waste Identification and Removal (TIMWOOD), Standard Work, Continuous Improvement, A3 Problem Solving, 5 Why’s, DMAIC, JIT, VSM, PDCA, RCA, Jidoka, Poka-Yoke, Kanban, Continuous Flow, Demand Management, Heijunka, Bottleneck Analysis, Gemba, Hoshin Kanri, Takt, and Andon
What this role offers:
- SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
- Eligible for a bonus package.
PlayStation Global
PlayStation, a global leader in entertainment, is responsible for the PlayStation family of products and services, including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and PlayStation Studios software titles. As part of Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation, PlayStation is committed to innovation, technology, and providing an inclusive and empowering environment for its global team. The company values diversity and encourages individuals with a passion for play to explore opportunities within its organization.
All Jobs at PlayStation Global (223)