CX Channel Manager

Job Description

Broadvoice is seeking a CX Channel Manager to join their GoContact team. The ideal candidate will leverage their existing network to drive new opportunities with top-tier CX partners. This role requires a highly motivated, relationship-driven professional who thrives in the channel ecosystem and understands Contact Center (CCaaS) and Unified Communications (UCaaS) solutions.Broadvoice is an Equal Opportunity Employer and committed to creating an inclusive environment.Role involves:

• Partner Management & Growth
• Sales Enablement & Support
• Collaboration & Strategy
• Execution

Requirements:

• Minimum of 5 years of experience in the channel sales ecosystem
• Established relationships and proven success working with channel partners (TSBs, VARs, MSPs, and independent agents)
• Background in Contact Center (CCaaS) and/or Unified Communications (UCaaS) solutions strongly preferred
• Self-starter with the ability to work independently and drive results without heavy supervision
• Excellent communication, presentation, and relationship-building skills
• Comfortable hosting events, webinars, and in-person meetings with partners and customers

Broadvoice offers:

• Competitive base salary plus commissions
• Company-paid benefits and flexible work environment
• Career growth and advancement within Broadvoice’s Channel Sales organization