Job Description
Too Good To Go is seeking a Key Account Store Operations Specialist to join their Warsaw office. This role focuses on engaging with key account stores, building relationships, and helping them maximize their partnership with Too Good To Go to reduce food waste. The Store Operations team is responsible for the engagement, experience, and quality of Key Account stores.
About the Company:
Too Good To Go is the world’s largest food waste-fighting app, connecting stores with surplus food to consumers. They are a certified B Corporation committed to inspiring and empowering everyone to take action against food waste.
Role Involves:
- Optimizing store engagement and improving performance.
- Supporting stores in using Too Good To Go systems and providing training.
- Engaging store managers and staff on fighting food waste.
- Identifying feedback trends and escalating them to the Key Account Manager.
- Supporting the Key Account Manager with reports and presentations.
- Onboarding new key accounts.
- Ensuring stores have positive customer experiences.
- Performing administrative tasks to keep store information accurate.
Requirements:
- Passion for fighting food waste.
- Excellent communication skills.
- Positive and proactive mindset.
- Team player.
- Affinity for working with data.
- Empathetic and patient approach.
- Comfortable handling repetitive tasks.
- Fluent in Polish and English.
What the Role Offers:
- Opportunity to work in a social impact company.
- Personal and professional development opportunities.
- Inclusive company culture.
- Values-driven team culture.
- Medical package.
- 5 additional, paid days of holiday.
- 4 weeks of additional parental leave.