Training Development Manager

Job Description

Zscaler is seeking a Training Development Manager to design and develop learning solutions for customers, partners, and internal teams. This role involves creating training programs to configure, deploy, and design Zscaler’s cloud security solutions. The position reports to the Director of Training Development and requires close collaboration with Architects and Product Managers to understand training needs and design curricula.Responsibilities:

• Supporting the technical training curricula by helping design, develop, and release optimized world-class learning experiences
• Implementing instructional design methodologies and adult-learning principals in building various learning modalities for different mediums: self-learning, instructor-led learning, and supplemental materials
• Measuring and supervising ongoing impact of technical training programs
• Proactively seeking out ways to simplify processes and identify opportunities to use technology to scale and build efficiencies
• Contributing to strategy, processes, and technologies for technical training to meet our audiences’ requirements

Requirements:

• Minimum of 8+ years of relevant Instructional Design experience with enterprise eLearning systems with at least 2+ years of experience managing a team
• Proficiency in instructional theory application, including assessment
• Background in developing online course, ILT/ vILT, reference guides, and job aids
• Experience using applications like: Articulate Storyline, Adobe Captivate, Rise, Camtasia, Vyond, Bitly, and Codex
• Contributing to strategy, processes, and technologies for technical training to meet our audiences’ requirements

What Zscaler Offers:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks