Principal Product Manager, Growth

Job Description

PagerDuty is seeking a Principal Product Manager to lead its AI growth initiatives. The role involves shaping the future of enterprise SaaS products by leading the vision, strategy, and execution of innovative solutions that leverage Machine Learning and Large Language Models. The Principal Product Manager will collaborate with data scientists, engineers, and designers to transform ambiguous projects into exceptional customer experiences. They will also work closely with Marketing, Sales, and Customer Success teams to define and execute successful go-to-market strategies.

Responsibilities:

• Lead the vision, strategy, and execution for AI growth products and services.
• Align and get buy-in from executive stakeholders around a product roadmap.
• Collaboratively work with data scientists, engineers, designers, and product managers.
• Drive product adoption and growth using user-centric approaches.
• Guide the product through Beta, Early Access, and General Access stages.
• Navigate fast-paced environments and align diverse stakeholders.

Requirements:

• 7+ years of product management experience, with at least 3 years focusing on data-led growth products at SaaS organizations
• Experience building enterprise-grade products that leverage Machine Learning or Large Language Models.
• Proven analytical and problem-solving skills, ideally with a background in data product management.
• Strong business acumen and customer empathy.

What PagerDuty Offers:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs