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Principal / Senior Product Manager, Trust & Experience

Product Manager for Trust & Experience at OKX in Singapore.
OKX
On-Site
Singapore
Undisclosed salary
Job Description
OKX is seeking a Principal/Senior Product Manager to enhance its compliance systems, focusing on trust and user experience. The Product Manager will own and improve user journeys related to onboarding, identity verification, and account access. They will collaborate with cross-functional teams to design user-friendly experiences that meet regulatory requirements.

Role involves:
  • Owning product strategy and roadmap for user onboarding and verification flows.
  • Identifying friction points in the customer journey related to regulatory controls.
  • Collaborating with Compliance, operations, and business teams to translate requirements into product solutions.
  • Using data and experimentation to make informed product decisions.
  • Driving alignment across stakeholders.
  • Designing audit-ready and scalable product solutions.

Requirements:
  • 5+ years of product management experience in fintech or a regulated environment.
  • Strong product intuition and a user-first mindset.
  • Strong analytical skills and data-driven mindset.
  • Experience working with regulatory/risk requirements.
  • Ability to translate abstract requirements into actionable product solutions.
  • Comfort working across cross-functional teams.
  • Excellent communication skills.
  • Familiarity with global regulatory frameworks or data privacy requirements.
  • Fluent in English and Mandarin.

OKX offers:
  • Competitive total compensation
  • Comprehensive insurance coverage
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OKX

OKX is a leading crypto exchange and developer of the OKX Wallet, providing access to crypto trading and decentralized applications. It serves millions of users and hundreds of institutions, emphasizing security and reliability underscored by its Proof of Reserves. With a global presence, OKX operates on core principles of prioritizing collective success, ethical conduct, and efficient execution. The company fosters a diverse and rewarding environment for its employees. OKX is committed to reshaping the future through crypto, contributing to individual freedom.

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