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Job Description
Tailscale is seeking a Customer Account Executive to join their rapidly growing Sales team. This role is crucial in expanding and renewing current customer accounts, focusing on identifying new use cases, educating clients on feature releases, and ensuring successful adoption of Tailscale. The Customer Account Executive will collaborate with Solutions Engineering, Customer Success, Support, Marketing, and Product teams.
Role involves:
- Becoming an expert in how Tailscale helps customers.
- Building a credible pipeline every quarter by engaging with clients on upsells and renewals.
- Owning an upsell and renewal number across accounts.
- Educating customers on the value of Tailscale throughout the evaluation & adoption cycle.
- Providing accurate weekly forecasting & revenue delivery.
- Creating mutual action/success plans with prospective and existing customers.
Requirements:
- 2+ years of closing experience in an AE or AM role.
- A strong desire to join a high-growth software startup in a fully remote role.
- Experience selling developer and/or technical products, especially in a product-led growth (PLG) motion.
- Experience presenting to senior managers and executives.
- The ability to manage many opportunities simultaneously at various stages.
- Experience using Gong, or similar, to collaborate internally and manage pipeline.
- Experience partnering with a Sales Engineering team, support, and customer success team.
Tailscale offers:
- An inclusive, flexible environment.
- A competitive total compensation package including base salary, equity, and variable commission.
- Comprehensive group benefits with no waiting period.
- All-remote work with opportunities for virtual and in-person social events.
- Support for personal and professional development.
- Paid time off and a healthy work-life integration.
- A build-your-own home office setup.
- Generous parental leave program from your first day.
