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Job Description
Gong is seeking a Senior Benefits Program Manager to oversee and enhance its global employee benefits, wellness programs, and 401(k) offerings. This role involves innovating beyond traditional solutions and ensuring employees are well-informed and engaged with Gong's benefits. The ideal candidate will possess excellent communication skills and a passion for employee service.Responsibilities include:- Executing all benefits processes, including plan renewals and open enrollment.
- Leading new hire benefit presentations and serving as the point of contact for benefit-related inquiries.
- Managing annual benefits renewal processes globally.
- Defining and presenting a multi-year global strategy for Gong’s benefit programs.
- Managing the outsourced Leaves of Absence program.
- Leading Open Enrollment, including HR system administration and communications.
- Managing relationships with brokers, consultants, insurers, and vendors.
- Ensuring benefit plan documentation complies with federal, state, and local requirements.
- Identifying strategies to improve employee communication and education regarding benefit programs.
- Developing and implementing innovative programs that promote employee health and wellness.
- Leading the design, budget, and execution of health & welfare and retirement plans.
- Ensuring compliance with all government regulations.
- Enhancing a culture of well-being across the organization.
- 7-10 years of experience with HR/Benefits.
- Bachelor’s degree preferred.
- Strong knowledge of benefit plan administration in multiple systems (e.g., Workday, ADP).
- Experience in building market-competitive benefit programs.
- Team player with the ability to work collaboratively.
- Working knowledge of federal and state regulations.
- Medical, dental, and vision plans.
- Wellbeing Fund.
- Mental Health benefits.
- 401(k) program.
- Education & learning stipend.
- Flexible vacation time.
- Paid parental leave.
- Company-wide recharge days.
- Work from home stipend.
