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Job Description
OneTrust is seeking a Director of Customer Marketing to develop and lead a customer marketing strategy. The ideal candidate will elevate successful customers, drive advocacy, engagement, and customer value. This role involves strategic partnership with marketing, sales, product, and customer success teams to align on customer-centric initiatives. The Director will own the customer marketing vision, using data-driven insights to amplify the brand and cultivate a community of OneTrust advocates.
Role involves:
- Developing and executing a customer marketing strategy.
- Defining and prioritizing key customer marketing initiatives.
- Building and maintaining relationships with customer advocates.
- Ensuring a steady stream of customer stories.
- Managing customer events and advisory boards.
- Operating a scalable customer reference program.
- Leading a high-performing team.
Requirements:
- 10+ years leading and building customer marketing functions.
- Experience driving measurable impact for B2B SaaS companies.
- Creativity and passion for the craft.
- Excellent project management and planning skills.
- Impeccable attention to detail.
- Outstanding communication skills.
OneTrust offers:
- Comprehensive healthcare coverage.
- Flexible PTO.
- Equity stock options.
- Annual performance bonus opportunities.
- Retirement account support.
- Paid parental leave.
- Career development opportunities.
