Job Description
Whatnot is seeking a Commerce Strategy & Operations Associate to join their team. This role involves driving business decisions across post-purchase operations, logistics, payments, user experience, trust, and fraud. The ideal candidate will develop and implement commerce strategies, manage cross-functional projects, identify inefficiencies, analyze data, and negotiate contracts.
Responsibilities:
- Develop and implement commerce strategies
- Manage cross-functional commerce projects
- Identify inefficiencies and implement improvements
- Analyze commerce data
- Negotiate contracts and manage vendor performance
Requirements:
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- 3+ years of experience in strategy and operations roles
- Excellent project management skills
- Proficient in data analysis and reporting tools
- Strong communication and interpersonal skills
- Ability to think strategically and execute methodically
- Proficient with SQL and analytics tools
What Whatnot Offers:
- Flexible Time off Policy and Company-wide Holidays
- Health Insurance options
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning
- Retirement; 401k offering in the US and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave