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Job Description
Tailscale is seeking a Customer Account Executive to join its rapidly growing Sales team. In this role, the Customer Account Executive will be responsible for expanding and renewing current customer accounts, finding additional use cases, educating clients on new feature releases, and ensuring the successful adoption of Tailscale. The Customer Account Executive will partner with the Solutions Engineering team and collaborate with Customer Success, Support, Marketing, and Product teams.
Role Involves:
- Becoming an expert in how Tailscale helps customers.
- Building a credible pipeline every quarter by engaging with clients on upsells and renewals.
- Owning an upsell and renewal number across accounts.
- Educating customers on the value of Tailscale.
- Providing accurate weekly forecasting & revenue delivery.
- Creating mutual action/success plans with prospective and existing customers.
Requirements:
- 2+ years of closing experience in an AE or an AM role.
- A strong desire to join a high-growth software startup in a fully remote role.
- Experience selling developer and/or technical products, especially in a product-led growth (PLG) motion.
- Experience presenting to senior managers and executives.
- The ability to manage many opportunities simultaneously.
- Experience using Gong, or similar, to collaborate internally and manage pipeline.
- Experience partnering with a Sales Engineering team, support, and customer success team.
Tailscale offers:
- An inclusive, flexible environment.
- A competitive total compensation package.
- Comprehensive group benefits with no waiting period.
- All-remote work.
- Support for personal and professional development.
- Paid time off.
- A build-your-own home office setup.
- Generous parental leave program.
