Brokerage Operations Associate

Job Description

Frontier, a subsidiary of Fresh Prints, is seeking a Brokerage Operations Associate to support With Coverage, a company providing tech-enabled specialty insurance. The Brokerage Operations Associate will provide dedicated support to a Risk Advisor, assisting with daily insurance operations, client documentation, and coordination tasks. This role is ideal for someone with a background in supporting brokerage account managers and a strong attention to detail.

Responsibilities:

• Provide professional and administrative support to a Risk Advisor.
• Assist in preparing insurance quotations, proposals, and renewal documents.
• Process and input data into web-based insurance systems, CRMs, and editable PDFs.
• Maintain and update client records and policy information in the CRM system.
• Prepare and issue certificates of insurance as requested.
• Gather and organize client data for insurance policy applications.
• Manage billing processes with clients and insurance carriers.
• Organize and track outstanding documentation and compliance requirements.
• Draft and send professional communications to clients, insurers, and stakeholders.

Requirements:

• Previous insurance industry experience (agency, brokerage, or carrier).
• Familiarity with insurance terminology and processes.
• Experience with insurance management systems or CRMs.
• Ability to follow detailed instructions.
• Commitment to accuracy and quality.
• Strong work ethic and reliability.
• Proactive and comfortable working closely with a Risk Advisor.
• Excitement to learn insurance concepts and go above and beyond.

What This Role Offers:

• Competitive salary
• Opportunity to build valuable skills in the insurance industry
• Stable, long-term remote position
• Supportive team environment with training provided
• Growth potential for high performers