Senior Program Manager – Cold Chain Logistics Operations

Job Description

CookUnity is seeking a Senior Program Manager to lead Cold Chain Logistics Operations. This role involves managing logistics initiatives across last-mile, middle-mile, and third-party delivery networks. The Senior Program Manager will be responsible for optimizing routing, enhancing 3PL performance, scaling middle-mile infrastructure, and driving logistics analytics to improve delivery reliability and cost efficiency.Responsibilities include:

• Overseeing national third-party logistics relationships.
• Leading initiatives to improve routing density.
• Establishing KPIs and governance models for tracking 3PL partner performance.
• Designing and scaling regional middle-mile transportation models.
• Building and maintaining dashboards to monitor cost-per-delivery.
• Collaborating with Fulfillment, Tech, Culinary, and Customer Experience teams.
• Leading logistics readiness and rollout for new regions.
• Developing SOPs and scalable workflows.

Requirements include:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 5+ years of experience managing logistics or delivery operations across multiple regions, with specific experience working with 3PLs.
• Proven success in routing optimization and performance improvement initiatives.
• Strong analytical and communication skills.
• Willingness to travel (25%) and maintain onsite presence (~50%) at CookUnity locations.

CookUnity offers:

• Health Insurance coverage
• 401k Plan
• Stock Options Plan
• Bi-annual performance bonus
• Unlimited PTO
• 5-year Sabbatical
• Paid Family leave
• Compassionate Leave
• CookUnity credits
• Wellness perks
• Personalized Spanish coach