Manager IS - Remote

Job Description

Altera Digital Health is seeking an experienced IT Manager to lead a cloud-first operations team focused on identity, security, application, and device management. The team is responsible for Microsoft cloud applications, enterprise identity management, device management, business automation, and security operations. This is a hands-on leadership role requiring deep expertise in Microsoft Entra ID, Microsoft 365, Azure services, and endpoint management.

The IT Manager will lead, mentor, and manage a team responsible for various areas, ensuring operational excellence and continuous improvement.

Role involves:

• Entra ID configuration and administration.
• Identity and Access Management (IAM).
• Cross-Tenant Synchronization, B2B/guest access.
• Conditional Access and Privileged Identity Management (PIM)
• Security alert response using Microsoft Sentinel, Defender for Cloud, and Defender for Cloud Apps.
• Microsoft 365 app administration: Exchange Online, SharePoint, OneDrive, Teams, Power Apps, and Power Automate.
• Intune device management for Windows, macOS (Mosyle), Android, and iOS.
• Email security, DMARC/DKIM/SPF management (e.g., Agari), and Cisco Cloud Email Security.
• Business automation and process improvement using Power Platform.
• Azure Policy and RBAC management.

Requirements:

• 7+ years of experience in IT infrastructure, cloud services, or identity management, with at least 2 years in a team leadership or managerial role
• Deep expertise in Microsoft Entra ID (Azure AD), including Conditional Access, PIM, and identity architecture.
• Proficiency in Microsoft Sentinel, Defender suite, and Azure security operations
• Strong working knowledge of Microsoft 365 administration and licensing
• Experience with device management using Microsoft Intune and third-party tools (e.g., Mosyle)
• Demonstrated experience automating IT operations and business workflows using PowerShell, Power Automate, or Bash
• Experience managing DMARC/DKIM/SPF records and email security tools.
• Solid understanding of Azure RBAC, Policy, and cloud networking fundamentals
• Familiarity with ITSM processes and tools (e.g., ServiceNow)
• Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent work experience

Altera Digital Health offers:

• A remote work environment.
• Opportunity to lead and mentor a team.
• Exposure to cutting-edge Microsoft technologies.