Sr. Accounts Receivable

AlphaSense, a company providing AI-driven market intelligence, is seeking a Sr. Accounts Receivable Specialist to join their team in Pune. This role reports to the Billing & Collections Manager and acts as the primary contact for AR activities, focusing on resolving client communications related to billing and collections. The specialist will also oversee vendor onboarding and third-party platform management.

The ideal candidate will adhere to SLA standards and escalate messages appropriately. They will work within a growing team and communicate directly with clients and internal teams, with opportunities for career advancement.

Responsibilities include:

• Managing the Billing & Collections email queue within a 24-hour SLA.
• Handling banking forms and financial documentation.
• Resubmitting invoices with updated billing information.
• Responding to urgent escalation requests.
• Ensuring all open cases are managed and actioned.
• Creating and documenting external third-party vendor websites.
• Reviewing contracts and sales orders.
• Auditing sales orders and invoices.
• Resolving simple billing issues.

Requirements:

• BCOM / MCOM/ BBA / MBA in Finance preferred.
• 2+ years of experience in O2C collections, Vendor Onboarding, Revenue recognition & reconciliation and Email Queue or Case Management.
• Experience with Salesforce and Maxio/NetSuite preferred.
• Excellent written and verbal communication skills.
• Strong data management and customer service skills.
• Billing and collections experience.
• Problem-solving and multitasking abilities.
• Time management skills.
• Ownership of case management.
• Proficiency in Excel and Gsuite.
• Minimum 2 years’ experience in AR, O2C and collections process.
• Advanced proficiency in Excel is encouraged.
• Strong analytical skills are essential.
• Strong oral and written communication skills in English.

The role offers:

• Opportunity to work in a growing team at a well-funded growth-stage tech company.
• Direct communications with clients and several internal teams.
• Significant opportunity to advance your career as the company scales.