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Job Description
AlphaSense is seeking a Sr. Accounts Receivable Specialist to join their team in Delhi. This role is crucial for managing client communications, resolving billing and collections inquiries, and overseeing vendor onboarding and third-party platform management. The ideal candidate will ensure prompt and accurate communication, adhering to the company's SLA standards. This position offers significant career advancement opportunities within a growing tech company.

Responsibilities include:
  • Managing the Billing & Collections email queue within a 24-hour SLA.
  • Handling banking forms and providing financial documentation.
  • Resubmitting invoices through the billing system.
  • Responding to urgent escalation requests.
  • Ensuring all open cases are managed and actioned promptly.
  • Creating and documenting external third-party vendor websites.
  • Reviewing contracts and SFDC data.
  • Auditing sales orders and invoices within the billing system.
  • Resolving simple billing issues.
  • Maintaining accounts receivable records.
  • Performing account reconciliations.
  • Generating invoices and account statements.
  • Monitoring and collecting accounts receivable email queue.
  • Supporting other accounting and finance team members.
  • Ensuring accurate and timely invoicing.
  • Interfacing with the sales and customer delivery teams.

Requirements:
  • BCOM / MCOM/ BBA / MBA in Finance preferred.
  • 2+ years of experience in O2C collections, Vendor Onboarding, Revenue recognition & reconciliation, and Email Queue or Case Management.
  • Experience with Salesforce and Maxio/NetSuite preferred.
  • Excellent written and verbal communication skills.
  • Strong data management and customer service skills.
  • Billing and collections experience.
  • Problem-solving and multitasking abilities.
  • Time management skills.
  • Ownership of case management.
  • Proficiency in Excel and Gsuite.
  • Minimum 2 years’ experience in AR, O2C and collections process.
  • Advanced proficiency in Excel is encouraged.
  • Strong analytical skills.
  • Strong oral and written communication skills in English.
  • Self-motivated, proactive, deadline-oriented, and a fast learner.
  • Organized, dedicated, flexible, and a hands-on team player.
  • Comfortable in an unstructured, dynamic, fast-paced environment.
  • Ready to work in NY or EST shift hrs.
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AlphaSense India

AlphaSense India is a part of a global market intelligence and search platform provider, empowering professionals to make informed decisions. Leveraging AI technology, AlphaSense delivers insights from a wide range of public and private content. AlphaSense serves over 4,000 enterprise customers, including a majority of the S&P 500. With over 2,000 employees worldwide, AlphaSense maintains offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. It focuses on developing next-generation Generative AI features for financial analysis.

All Jobs at AlphaSense India (46)