AlphaSense is seeking a Sr. Accounts Receivable Specialist to join their team in Delhi. This role is crucial for managing client communications, resolving billing and collections inquiries, and overseeing vendor onboarding and third-party platform management. The ideal candidate will ensure prompt and accurate communication, adhering to the company's SLA standards. This position offers significant career advancement opportunities within a growing tech company.
Responsibilities include:
Managing the Billing & Collections email queue within a 24-hour SLA.
Handling banking forms and providing financial documentation.
Resubmitting invoices through the billing system.
Responding to urgent escalation requests.
Ensuring all open cases are managed and actioned promptly.
Creating and documenting external third-party vendor websites.
Reviewing contracts and SFDC data.
Auditing sales orders and invoices within the billing system.
Resolving simple billing issues.
Maintaining accounts receivable records.
Performing account reconciliations.
Generating invoices and account statements.
Monitoring and collecting accounts receivable email queue.
Supporting other accounting and finance team members.
Ensuring accurate and timely invoicing.
Interfacing with the sales and customer delivery teams.
Requirements:
BCOM / MCOM/ BBA / MBA in Finance preferred.
2+ years of experience in O2C collections, Vendor Onboarding, Revenue recognition & reconciliation, and Email Queue or Case Management.
Experience with Salesforce and Maxio/NetSuite preferred.
Excellent written and verbal communication skills.
Strong data management and customer service skills.
Billing and collections experience.
Problem-solving and multitasking abilities.
Time management skills.
Ownership of case management.
Proficiency in Excel and Gsuite.
Minimum 2 years’ experience in AR, O2C and collections process.
Advanced proficiency in Excel is encouraged.
Strong analytical skills.
Strong oral and written communication skills in English.
Self-motivated, proactive, deadline-oriented, and a fast learner.
Organized, dedicated, flexible, and a hands-on team player.
Comfortable in an unstructured, dynamic, fast-paced environment.
AlphaSense India is a part of a global market intelligence and search platform provider, empowering professionals to make informed decisions. Leveraging AI technology, AlphaSense delivers insights from a wide range of public and private content. AlphaSense serves over 4,000 enterprise customers, including a majority of the S&P 500. With over 2,000 employees worldwide, AlphaSense maintains offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. It focuses on developing next-generation Generative AI features for financial analysis.