Browse All Jobs
Job Description
Lush North America is seeking a Manager in Training for their Tyson Center location in McLean, Virginia. This role is designed to support the Store Manager in various business areas, ensuring a strong customer experience, staff experience, and operational excellence. The Manager in Training will embody Lush’s Leadership Practices, including being real, curious, leading fearlessly, adapting and evolving, growing talent, and living with purpose.

Responsibilities include:
  • Collaborating with the team to exceed daily sales goals and ensure an inclusive customer experience.
  • Educating customers and staff on brand values and ethical initiatives.
  • Increasing product knowledge and providing informed recommendations.
  • Demonstrating business acumen and understanding of metrics and reports.
  • Supporting the team on the sales floor, answering questions, and problem-solving.
  • Owning personal development and supporting the growth of the team.
  • Ensuring the team is inspired, motivated, and building strong relationships.
  • Supporting staffing efforts through recruitment, hiring, and succession planning.
  • Collaborating on plans to improve staff engagement, retention, and DEIB practices.
  • Supporting the manager in maintaining shop compliance and practicing company standards.
  • Supporting inventory training and managing orders within budget.
  • Maintaining a clean and visually appealing work environment.
  • Ensuring proper scheduling, timekeeping, and attendance practices.

Requirements:
  • 1-3 years of managing or supervising in a retail environment.
  • Excellent listening and communication skills.
  • Excellent analytical, critical thinking, and troubleshooting skills.
  • Excellent organization and time management skills.
  • Strong customer service, supervisory, and sales skills.
  • Knowledge and interest in skincare, natural beauty, and ethical business.
  • Ability to work flexible hours, including holidays, evenings, and weekends.

Lush offers:
  • A fun and funky store atmosphere.
  • A 50% discount on all products.
  • An unconventional retail structure to support entrepreneurial spirit.
  • Opportunities for growth within the company.
Apply Manually