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Job Description
AlphaSense is seeking a Sr. Accounts Receivable Specialist to join their team in Delhi. The role reports to the Billing & Collections Manager and acts as the primary point of contact for AR activities, focusing on resolving client communications and internal requests related to billing and collections. The specialist will also oversee vendor onboarding and third-party platform management, adhering to company SLA standards and escalating issues as needed.
Responsibilities include:
- Managing the Billing & Collections email queue within a 24-hour SLA.
- Handling banking forms and financial documentation requests.
- Resubmitting invoices with updated billing information.
- Responding to urgent escalation requests.
- Ensuring all open cases are managed and actioned promptly.
- Creating and documenting third-party vendor websites.
- Reviewing contracts and Salesforce data.
- Auditing sales orders and invoices.
- Resolving simple billing issues.
- Maintaining accounts receivable records.
- Performing account reconciliations.
- Generating invoices and account statements.
- Monitoring and collecting accounts receivable email queue.
Requirements:
- BCOM / MCOM/ BBA / MBA in Finance preferred.
- 2+ years of experience in O2C collections, Vendor Onboarding, Revenue recognition & reconciliation and Email Queue or Case Management.
- Experience with Salesforce and Maxio/NetSuite preferred.
- Excellent written and verbal communication skills.
- Strong data management and customer service skills.
- Billing and collections experience.
- Problem-solving and multitasking abilities.
- Time management skills.
- Proficiency in Excel and Gsuite.
AlphaSense offers:
- Opportunity to advance your career as the company scales.
- Work in a growing team at a well-funded growth-stage tech company.
- Direct communications with clients and several internal teams.
