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Job Description
Similarweb is seeking a motivated and detail-oriented Collections Specialist for a maternity leave replacement. The Collections Specialist will be responsible for daily monitoring of accounts receivable, following up with customers on outstanding payments, and resolving invoice discrepancies. They will also work with the bookkeeping and accounting team to ensure accurate cash application and resolve unrecognized payments. The role involves close collaboration with the sales and account management teams to escalate issues and cooperate on outstanding payments, as well as processing internal requests for address changes and completing customer vendor forms.
  • Daily monitoring of accounts receivable
  • Following up with customers on outstanding payments
  • Resolving invoice discrepancies and disputes
  • Ensuring accurate cash application
  • Collaborating with sales and account management teams
  • Processing internal requests
  • Completed degree in finance/economics/business management preferred
  • 2 years of experience as a Collections or Billing specialist
  • Excellent English – written and spoken
  • Ability to meet strict deadlines and work independently
  • Experience with Salesforce, Zuora (Billing) and AR Management tools - a plus
  • Opportunity to work with a leading digital intelligence platform
  • A culture that encourages open dialogue and empowers employees
  • Competitive perks & benefits
  • A diverse and inclusive workplace
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