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Payment Operations Senior Manager

Payment Operations Senior Manager to manage payment flows in US.
Aspire
Hybrid
On-Site
India
Undisclosed salary
Job Description
Aspire is seeking a Payment Operations Senior Manager to ensure the success and accuracy of all payment flows within Aspire’s platform in the United States. This role involves managing operations and owning the KPIs of Aspire’s payment products in the region, driving exceptional performance, and ensuring compliance with regulatory frameworks.Aspire is a leading all-in-one financial operating system empowering innovators and entrepreneurs. The company has raised over USD 300M+ and has been recognized for excellence, including awards from Asia FinTech and rankings on LinkedIn and CB Insights.Responsibilities:
  • Own end-to-end domestic payment operations for the US.
  • Monitor and improve payment success rates and incident resolution times.
  • Collaborate with banking and PSP partners to manage change requests and incident escalations.
  • Drive successful go-live of new domestic corridors or capabilities.
  • Oversee the setup of reconciliation processes for new regional rails.
  • Champion regional ownership of payment SLAs and continuous improvement.
  • Partner with Compliance and Legal to ensure operational processes meet local regulatory standards.
  • Deliver actionable reporting on payment performance and issue tracking to senior stakeholders.
  • Operate within a team of regional and offshore payment analysts.
Requirements:
  • 8+ years’ direct experience with domestic payments in the US (ACH, FedNow, etc.).
  • Proven track record in launching and scaling domestic payment rails.
  • Experience leading operational incident response and payment failure triage.
  • Ability to define and optimize operational processes and controls.
  • Comfort engaging with regional regulators, audit teams, and executive leadership.
  • Proficiency in using data tools and dashboards.
  • Experience working in matrix style teams across multiple time zones.
What Aspire offers:
  • Uncapped flexible annual leave.
  • Hybrid work arrangement.
  • Training subsidy for your professional growth.
  • Wellness benefit.
  • Team bonding budget.
  • Flexibility to work from anywhere (for up to 90 days per annum).
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Aspire

Aspire is a leading FinTech company providing an all-in-one financial operating system. Focused on empowering innovators and entrepreneurs, Aspire aims to reinvent business finance and enable startups to achieve their full potential. With backing from global investors, Aspire has partnered with companies like Visa and Wise to provide a suite of products used by numerous businesses. The company has received recognition as a top employer and fintech innovator. Aspire fosters a collaborative environment, encouraging innovation and change through its diverse team.

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