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Job Description
Lush is seeking a Full Time Floor Leader for their Westfield North County location in Escondido, California. The Floor Leader will support the Store Management Team in driving sales, providing exceptional customer experiences, and ensuring operational excellence. This role involves leading and inspiring a team of sales associates, fostering a positive work environment, and making the world a better place one soap at a time.
Responsibilities:
- Driving sales and coaching the sales team
- Delivering world-class customer experiences
- Educating customers on Lush brand values
- Training and coaching Sales Ambassadors
- Managing cash handling and store opening/closing procedures
- Maintaining a clean and visually appealing store
Requirements:
- Minimum 1 year of experience in customer service and sales
- Experience in cash handling and opening/closing procedures
- Supervisory experience involving coaching, feedback, and training
- Problem-solving skills related to customer service
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs
What role offers:
- Opportunity to work for Lush
- Chance to lead and inspire a team
- Opportunity to drive sales and provide excellent customer service
