Part Time Floor Leader - Twelve Oaks Mall

The Floor Leader at Twelve Oaks Mall will support the Store Management Team across all business areas. This role involves driving sales, opening/closing the store, analyzing sales results, and leading training sessions. The Floor Leader will ensure exceptional customer experience, a motivated staff, and operational excellence.

Responsibilities:

• Driving sales and providing coaching to the sales team.
• Delivering a world-class customer experience, including product demonstrations.
• Educating customers on Lush brand values.
• Training and coaching Sales Ambassadors on sales techniques and product knowledge.
• Managing cash handling and store opening/closing procedures.
• Maintaining a clean and visually appealing store.
• Supporting inventory tasks.

Requirements:

• Minimum 1 year of experience in customer service and sales.
• Experience in cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Experience in problem-solving issues related to customer service.
• Experience working in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

The role offers:

• Opportunity to work for Lush Cosmetics.
• Chance to drive sales and provide coaching.
• Involvement in training and development.