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Job Description
Dialpad is seeking a Senior Deal Desk Analyst to manage internal deal desk processes and collaborate with Sales, Legal, and Finance. This role ensures deal quality and efficiency across the sales process. The Senior Deal Desk Analyst will support Global Sales and CX teams, acting as the primary point of contact for deal structuring, quoting, pricing, commercial negotiations, and booking validations. This position reports to the Deal Desk Manager and is based in Buenos Aires, Argentina.
The role involves:
- Developing in-depth knowledge of Dialpad’s licensing and pricing models.
- Providing profitability analysis and deal structuring support.
- Finding creative solutions to meet customers’ needs.
- Functioning as the point of contact for pre- and post-sales activities.
- Working cross-functionally with Legal, Finance, and Revenue Operations.
- Documenting and improving internal deal desk processes.
Requirements:
- 4+ years of experience in sales operations, finance, or sales strategy.
- Strong attention to detail and communication skills.
- Expertise in deal structuring and negotiation.
- Comfortable working in Salesforce and with CPQ tools.
Dialpad offers:
- Competitive benefits and perks.
- A robust training program.
- A vibrant and inclusive office environment.
