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Job Description
The Financial Times (FT) is seeking a Credit Controller to manage aged debt collections and resolve customer queries. The Credit Controller will play a key role in ensuring healthy cash flow and strong client relationships. FT values curiosity and rewards smart, ambitious thinking, offering a supportive and inclusive work environment.
Role & Responsibilities:
- Manage and follow up on outstanding debts.
- Apply customer payments accurately.
- Investigate and clear unapplied payments.
- Process write-offs and monitor commission payouts.
- Reconcile accounts and maintain updated reports.
- Identify causes of invoice disputes and ensure resolution.
- Build and maintain professional relationships with stakeholders.
- Ensure adherence to GDPR.
Qualifications:
- Bachelor’s degree in a business-related field.
- 2–4 years of experience in credit control or accounts receivable.
- Attention to detail.
- Customer service skills.
- Collaboration skills.
- Communication skills.
- Problem-solving skills.
What’s in it for you?
- Generous annual leave allowances.
- Flexible working (including working from home).
- Health coverage (medical, dental & vision insurance).
- 401k and company match.
- Enhanced family leave packages.
- Giving Back opportunities.
